1) Search for the book Emma
2) Search for the German Economic Review
3) Look for the German Journal of Psychiatry
4) Look for a book about John Lennon5) Look for a book by David Wessel
Each of these tasks show a variety of types of information. Whether it be a book search, author search, or journal search, the results include annex materials, online resources, bound periodicals, books, and video materials. The best method of monitoring the patron would be through a video camera. If a video camera isn't possible, another method would be having the representative user perform the task in the presence of the instructor. Once the tasks are completed, there are a few possibilities to gather the user's input. First is a survey or questionnaire. Questions could include: Do you prefer the classic or discovery search and why? Which task was the most difficult and why? Which task was easiest/ most beneficial and why? There could also be some provided space for comments about each question, and if the user had any particular input in their experiences using both search methods.
Another method could be an exit interview with the instructor, where the user would provide their input face to face. The instructor would be able to talk to the user about each task personally, and may receive more input from the user than the exit surveys. When reporting my findings, I would give the percentage results of which product is preferred. I would follow up with the input provided by patrons, giving the pros and cons for each search method. In order to make recommendations to the website authors/designers/managers, I would present my findings from the usability test and show the percentages and the pros and cons for each search method.